Dashboard
Real-time overview of your contact center
Live
Agents Online
18
10 on call, 2 available
Active Calls
12
3 in queue
Calls Today
847
+18 last hour
Avg Handle Time
4:05
Target: 4:00
Agent Status
On Call (10) Available (2) Paused (4)
AK
Ahmed K.
Credit Card Offers
Wrap-up1:56
SM
Sara M.
Credit Card Offers
(366) 939-3729On Call2:27
AR
Ali R.
Home Warranty Outbound
(540) 338-4631On Call9:10
FH
Fatima H.
Home Warranty Outbound
(793) 504-4324On Call9:44
HS
Hassan S.
Medicare Enrollment
Paused2:19
AA
Ayesha A.
Debt Collection Q2
Wrap-up1:43
OB
Omar B.
Credit Card Offers
(702) 678-3421On Call4:50
ZJ
Zara J.
Credit Card Offers
(437) 331-5117On Call6:38
BN
Bilal N.
UK Insurance Inbound
(325) 247-3495On Call3:22
HT
Hira T.
Medicare Enrollment
Paused8:54
UZ
Usman Z.
Debt Collection Q2
Available2:05
SI
Sana I.
Debt Collection Q2
Paused1:16
Live Call Feed
Real-timeWaiting for calls...
US Solar LeadsActive
2.6
Dial/min
13.5%
Contact
223
Calls
UK Insurance InboundActive
1.8
Dial/min
76%
Contact
163
Calls
Debt Collection Q2Active
4.3
Dial/min
17.5%
Contact
297
Calls
Medicare EnrollmentPaused
0
Dial/min
21.6%
Contact
54
Calls
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